Banking Services Education Programme
We started this programme back in 2019 because people kept asking the same questions about personal finance and business banking. Not the basic stuff—the real scenarios that catch you off guard. Like how to structure accounts when you're self-employed, or what actually happens when you apply for commercial credit.
Our autumn 2025 cohort runs for six months. It's built around evening sessions because most of our participants work full-time. And honestly? The evening format works better—people show up with questions from their actual day, which makes discussions way more practical.
Ask About September 2025 IntakeHow We Built This Thing
March 2019
Started with a Coffee Shop
Three of us met every Saturday morning in Liverpool to help local traders understand business accounts. Word spread. Within two months we had seventeen people showing up—some drove from Manchester. That's when we realised people wanted this information but couldn't find it anywhere that made sense.
November 2020
Moved Everything Online
Lockdown forced our hand, but it actually opened things up. We recorded sessions and built a resource library. People could watch at their own pace, then join live Q&A sessions. Our first structured course had forty-three participants from across the UK. The format stuck because it worked.

June 2022
Added Business Banking Track
We kept hearing from small business owners who felt lost in banking terminology. So we created a separate track focused entirely on commercial banking—credit facilities, merchant services, cash flow management. First cohort was twenty-eight business owners. Half were retail, rest were service businesses.
January 2024
Partnered with Local Businesses
Started working with accountants and solicitors who refer clients to us. Not for commission—just because their clients needed this education before making financial decisions. We now run quarterly workshops at four different locations across Merseyside.

Looking to 2026
Expanding the Framework
We're testing a mentorship component where past participants help newer ones. Early feedback suggests this peer support makes a real difference—especially for people dealing with credit issues or business expansion questions. Planning to formalise this by spring 2026.
Programme Participants
Completed our courses between 2019 and early 2025
Month Duration
Evening sessions twice weekly with practical assignments
Completion Rate
Most participants finish the full programme on schedule
Core Topics
From basic account management to commercial lending structures
Questions People Actually Ask
These come up in every intake. No sugarcoating—just straight answers based on what we see working in real situations.
Mix of people, honestly. Self-employed folks trying to separate personal and business finances. Small business owners who need to understand lending options. Some people are just tired of feeling confused by their own bank statements.
Age range is all over—we've had participants from twenty-three to sixty-seven. Common thread is they want practical information without the banking jargon that makes everything sound complicated.
Everything gets recorded. You'll have access to the session within two hours. Most people watch at double speed anyway—our instructors talk slowly because they're explaining as they go.
The Q&A portions are live-only, but you can submit questions through the platform and we address them in the next session. Works fine—about thirty percent of our participants watch recordings more than attend live.
We're not a credit repair service. What we do is explain how lending decisions actually get made—what banks look for, what raises red flags, how to present your situation clearly.
People who understand the process tend to make better applications. But we can't promise approval outcomes. That depends on your actual financial situation and the specific lender's criteria.
Two evening sessions per week, ninety minutes each. Plus maybe an hour reviewing materials or working through examples. Call it four to five hours weekly.
Some topics need more time if you're applying them to your own situation. Business banking sections usually generate more homework because people want to analyse their current setup.
You keep access to all materials and recordings. We also run quarterly update sessions covering new banking regulations or service changes—those are optional but most people join them.
The mentorship programme connects you with previous participants if you want ongoing support. No additional cost—just people helping each other navigate similar challenges.

"Took the autumn 2024 course. Finally understood why my business loan application kept getting rejected. Applied the framework they taught—got approved three months later."
Gareth, Retail Business Owner

"The cash flow section saved me from making a terrible decision about taking on too much inventory. Practical stuff that applies directly to running a small business."
Siobhan, Service Provider